Last updated: August 17, 2025
At EAGLES FLIGHT MEXICO , we are committed to protecting your privacy and ensuring the security of your personal data. This policy describes how we collect, use, share, and protect your information when you use our website https://www.eaglesflight.mx and our services. It also informs you of your privacy rights and how you can exercise them.
1. Definitions
- “Company”, “We”, “Our” : EAGLES FLIGHT MEXICO, located at Av. Chapultepec 626-A, Colonia San Miguel Chapultepec, Mexico City, Miguel Hidalgo 11850. For the purposes of the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) , EAGLES FLIGHT MEXICO is the Controller of your personal data.
- “Service” : The website https://www.eaglesflight.mx and all related services we offer, including:
- Training and Development Services : Leadership Development, Communication Skills, Team Building, Sales and Customer Service, among others.
- Human Resources Consulting Services : Human Resources Strategy, Talent Acquisition, Compensation and Benefits, Labor Relations, etc.
- Measurement and Evaluation Solutions : Employee Engagement Surveys, Personality Assessments, 360-Degree Feedback, among others.
- Delivery Methods : In-Person Training, Virtual, Blended Learning, E-Learning and Coaching.
- “You” : The person accessing or using the Service. You may be referred to as the Data Subject or the User .
- “Personal Data” : Any information relating to an identified or identifiable individual. Examples include your name, email address, telephone number, IP address, location data, or an online identifier.
- “Usage Data” : Information collected automatically about your use of the Service. Examples include your IP address, browser type, pages visited, time spent on pages, and unique device identifiers.
- “Cookies” : Small text files stored on your device (computer, phone, etc.) that track information about your browsing to remember your preferences or to analyze website usage.
- “Third Parties” : Companies or individuals other than EAGLES FLIGHT MEXICO. We may share data with third parties such as marketing service providers, payment processors, or web analytics tools.
- “LFPDPPP” : The Federal Law on the Protection of Personal Data Held by Private Parties in Mexico.
- “Data Controller” : The natural or legal person who decides on the processing of personal data.
- “International Data Transfers” : The transfer of personal data to countries outside of Mexico, where data protection laws may be different.
2. Information We Collect
We collect the following types of information:
Information You Provide to Us Directly :
- Name and surname.
- Email address.
- Phone number.
- Mailing address (street, number, neighborhood, zip code, city, state, country).
- Payment information (if you make a purchase), such as credit card number, expiration date, and CVV code. Note: We use third-party payment processors (such as PayPal or Stripe) to handle financial transactions. We encourage you to review their privacy policies.
- Demographic data (if you participate in surveys or forms).
Automatically Collected Usage Data :
- IP address.
- Browser type and version.
- Operating system.
- Pages visited on our website and links clicked.
- Website from which you came to our website (referrer).
- Time and date of visits.
- Time spent on pages.
- Unique device identifiers (such as your phone’s advertising ID).
- Location information (if you have enabled location services on your device).
Note : We do not collect sensitive data, such as health information, religious beliefs, or biometric data, unless strictly necessary and with your explicit consent.
3. How We Use Your Information
The use of your personal data is based on your consent, compliance with legal obligations, or our legitimate interests, provided that your rights and freedoms do not prevail. We use your information for the following purposes:
Provide and improve our Service :
- Personalize your experience on our website.
- Manage your account and respond to your queries.
- Troubleshoot technical and security issues.
- Analyze and improve the performance and functionality of our website.
Process transactions :
- Complete the orders you place and process payments securely.
- Send order confirmations and shipping notifications.
- Provide customer support related to your purchases.
Communicating with you :
- Send registration and password reset confirmations.
- Inform you about important service updates.
- Respond to your questions and support requests.
Marketing (with your consent, where necessary) :
- Send you promotional emails about special offers, new products, and exclusive events.
- Show you targeted ads on other websites and social media platforms.
- Personalize emails and ads based on your interests.
- You can opt out of receiving these promotional emails at any time by clicking the “Unsubscribe” link at the bottom of each email, or by contacting us directly.
Legal compliance :
- Comply with our legal obligations, such as responding to requests from government authorities or complying with court orders.
- Prevent fraud and protect the security of our website and our users.
Legitimate Interests :
- For research and development purposes to improve our products and services.
- To prevent fraud and protect the security of our systems.
- To analyze trends and usage patterns to optimize our marketing.
4. Sharing Your Information
We may share your information with the following categories of third parties:
Service Providers : Companies that help us operate our website, provide our services, and perform functions on our behalf. Examples include:
- Hosting providers (e.g. AWS, Google Cloud, Hostinger).
- Payment processors (e.g., PayPal, Stripe).
- Email marketing providers (e.g., Mailchimp, SendGrid).
- Web analytics tools (e.g., Google Analytics).
- Customer service companies (e.g., Zendesk).
These providers only have access to the information necessary to perform their functions and are required to protect its confidentiality.
Business Partners : Companies with which we collaborate to offer you specific products or services. This will only be done with your explicit consent.
Legal Authorities : If required by law, we may disclose your information to government authorities or in response to a court order.
Business Transfers : In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the buyer. We will notify you before your information is transferred and becomes subject to a different privacy policy.
Affiliates : We may share your information with our affiliated companies, provided those entities continue to protect the information with standards comparable to ours.
International Data Transfers : In some cases, your information may be transferred to countries outside of Mexico, such as the United States, where data protection laws may differ. We ensure that these transfers comply with applicable data protection standards, such as by signing standard contractual clauses.
5. Cookies and Similar Technologies
We use cookies and similar technologies to:
- Make the website work : Some cookies are essential for our website to function properly.
- Analyze website usage : Cookies help us understand how you use our website so we can improve it.
- Personalize your experience : Cookies allow us to remember your preferences (e.g., language, location).
- Marketing : We may use advertising cookies to show you relevant advertisements on other websites and social media platforms based on your interests.
Cookie Control :
You can control cookies through your browser settings or by using our cookie management tool available at [specific URL]. However, please note that if you reject cookies, you may not be able to use all the features of our website.
6. Data Retention
We will retain your personal data only for as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
- Account Information : We will retain your account information for as long as your account is active and for 3 years after you close it.
- Usage Data : We generally retain usage data for 12 months for analytics and service improvement purposes.
- Marketing Communications : If you subscribe to our marketing emails, we will retain your email address until you unsubscribe.
Note : In some cases, we may retain your data for longer periods if necessary to comply with legal obligations, resolve disputes, or enforce our agreements.
7. Your Rights (LFPDPPP)
According to the LFPDPPP , you have the following ARCO rights :
- Access : You have the right to access your personal data that we hold and to know the details of how it is processed.
- Rectification : You have the right to rectify your personal data if it is inaccurate or incomplete.
- Deletion : You have the right to request that we delete your personal data from our systems.
- Objection : You have the right to object to the processing of your personal data on legitimate grounds.
- Limitation of Use or Disclosure : You may limit the use or disclosure of your personal data.
- Portability : You have the right to receive your personal data in a structured format and transmit it to another data controller.
- Revocation of Consent : If you have given your consent to the processing of your personal data, you have the right to revoke it at any time.
Process for Exercising Your Rights :
To exercise your ARCO rights, please contact us at contacto@eaglesflight.mx . We will ask you to provide a copy of your government-issued ID to verify your identity before processing your request. We will respond to your request within 20 business days .
8. Security of your Personal Data
We implement reasonable technical and organizational security measures to protect your personal data, including:
- Data encryption .
- Firewalls and access controls .
- Periodic security audits .
- Staff training in security and data protection practices.
However, please note that no data transmission over the Internet or electronic storage system is 100% secure.
9. Minors
Our website is not directed at minors under the age of 18 , and we do not collect personal data from minors without the consent of their parents or legal guardians.
10. Changes to this Privacy Policy
We may update this privacy policy from time to time. We will post the new policy on our website and update the “Last Updated” date. We encourage you to review this policy periodically.
Note : If we make material changes to this policy, we will notify you by placing a prominent notice on our website or by sending you an email.
11. Contact us
If you have any questions or concerns about this privacy policy, please contact us at:
- Email : contacto@eaglesflight.mx
- Telephone : +52 55-5211-0007
- Address : Av. Chapultepec 626-A, Colonia San Miguel Chapultepec, Mexico City, Miguel Hidalgo 11850
- Business Hours : Monday to Friday, 9:00 am to 6:00 pm
EAGLES FLIGHT MEXICO is committed to complying with Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) . If you have any questions or concerns about how we handle your personal information, please contact us using the information provided.